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Sales Vs. Promotions
author: Sandy Paluzzi
The Bead Peddler
®
Most marketing experts feel that sales
breed disloyalty while promotions breed loyalty. To put it simply, if
a store consistently holds sales, customers will wait for an item to go on
sale before making a purchase. Likewise, people who shop sales shop
all the sales. They are not loyal to any one store but instead go from
store to store searching for the lowest price.
Furthermore, a series of sales will
cut down the number of customers that attend each sale. If a store has
a monthly sale, people will not make an effort to get to any one particular
sale - they'll just figure they can make it next month when it's more
convenient.
On the other hand, promotions consistently drive customers to the store.
A department store in the mid west continually advertised sales in the local
newspaper. Traffic did not noticeably increase. This company
started to print raffle entries with the sales advertisements. Traffic
soared as people brought in their raffle entries. The traffic
translated to sales as people purchased both discounted and full price items.
Raffles are a common form of promotion, but they are not the only form.
Here are a few specific ideas for promoting your beading business.
Bead stores and websites can
have design contests.
These contests are especially effective if customers vote for the
winning entry.
People who hold bead parties can make small inexpensive beaded items, such
as key chains, to give away. These promotional items can be presented
to the winners of fun party games.
Bead stores can give
lessons or lectures on beads. They can also have an exhibitor
demonstrate bead making.
Websites can include instructional content on
beading. Varying the content will encourage return customers.
Bead stores and individual beading artists can host
beading bees.
The list of promotions are endless. They can
often be done with a small cash outlay - some require no cash outlay at all.
The key to planning your promotion, as well as any other aspect of your
business, is to inventory your assets (e.g. you would need a large space to
hold a beading bee), evaluate your strengths (how good are you at crowd
control?) and most importantly know your customers. The best promotion
will be tailor made to fit both your business and your customer base.
Is there an aspect of marketing that you'd like to see discussed?
Would you like to share some of your marketing knowledge with other beaders? Click here to email your
questions or article proposals
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